Explore the details.
Create thoughtfully.
These Terms of Use govern access to virelash.com and its content, features, and communications. Purchases are also subject to our Terms and Conditions and applicable store policies.
Effective date: October 23, 2026.
01. Website operator
virelash.com is operated by Guangzhou Shifan Technology Co., Ltd. under the virelash™ brand. The owner is Liu Xiaofeng.
Use the website lawfully and in accordance with these terms. Full company and support details appear below.
02. Permitted use
You may browse products, compare specifications, review policies, place lawful orders, and communicate with customer support.
Submit accurate and relevant information. Where account features are available, protect login credentials and report suspected unauthorized use.
03. Prohibited activities
Do not attempt unauthorized access, introduce malicious code, interfere with website operation, conduct fraudulent transactions, impersonate another person, or infringe others' rights.
Do not misuse support channels or collect and reproduce protected content in ways that violate applicable law or rights.
04. Product and project information
Review the applicable listing and selected option for dimensions, materials, quantity, included contents, intended use, and care instructions.
General website content does not replace product-specific instructions. Do not assume archival performance, permanent color retention, heat resistance, waterproofing, or compatibility unless expressly supported by the product information.
05. Botanical materials and creative results
Plant characteristics, preparation, pressure, time, and storage conditions can affect results. A sample project does not promise an identical finished specimen.
Do not treat craft materials as edible, cosmetic, or medicinal products unless expressly supplied and described for that purpose. Follow applicable permissions and local rules when gathering your own plants. Genuine product faults and materially inaccurate claims remain subject to applicable remedies.
06. Images and intellectual property
Photographs may show plants, adhesives, tools, frames, and styling props that are not included unless expressly listed. Lighting, screens, and natural variation can affect appearance.
The virelash™ identity and applicable original text, photographs, graphics, and layouts may be protected by intellectual-property rights. Browsing or purchasing does not authorize commercial copying or brand misuse. Uses permitted by law remain unaffected.
07. Third-party services
The website may use third-party services for ecommerce functionality, payments, analytics, shipping, or other operations. External services may have their own terms and privacy practices.
An external link does not automatically mean we endorse every statement or service at its destination. Our own obligations remain subject to applicable law.
08. Availability and security
Maintenance, updates, provider interruptions, security events, or other circumstances may temporarily affect availability. We do not guarantee uninterrupted operation of every feature.
Do not bypass security controls. Report suspected problems without accessing or disclosing information belonging to others.
09. Communications and privacy
Provide accurate information when contacting us. Do not submit unrelated personal data, complete card numbers, security codes, passwords, or authentication codes.
Information is handled as described in our Privacy Policy. Relevant correspondence may be retained for support, order administration, disputes, recordkeeping, and applicable obligations.
10. Rights, updates, and contact
Nothing in these terms removes rights or remedies that cannot lawfully be excluded. Updates apply as permitted by law and do not retrospectively remove rights attached to an existing purchase.
For website-use questions, email service@virelash.com. For order assistance, include your order reference and relevant details.